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Privacy policy

This Privacy Policy ("Policy") describes the practices of Nouns Factory ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our online store website ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Policy applies to information collected on our Website and any related services.

By accessing or using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with the terms of this Policy, please do not use our Website.

1. Information We Collect

1.1 Personal Information:
We may collect personal information that you provide to us directly when you create an account, place an order, or contact us. This may include, but is not limited to:
- Your name, email address, mailing address, and phone number.
- Payment information, such as credit card details or other payment method details.
- Your account preferences and password.

1.2 Non-Personal Information:
We may also collect non-personal information automatically when you use our Website, such as:
- Device information, including your IP address, browser type, and operating system.
- Log data, including the pages you visit, the time and date of your visit, and the time spent on those pages.
- Cookies and similar technologies to enhance your experience and collect information about your browsing activities. You may adjust your browser settings to refuse cookies; however, this may limit certain features or functionality of our Website.

2. Use of Information

2.1 Personal Information:
We may use your personal information to:
- Process and fulfill your orders, including shipping and customer support.
- Communicate with you regarding your orders, account, or inquiries.
- Send you marketing communications, subject to your preferences and applicable laws.
- Improve and personalize your experience on our Website.
- Detect and prevent fraudulent or unauthorized activities.

2.2 Non-Personal Information:
We may use non-personal information for various purposes, including:
- Analyzing trends and statistics to improve our Website's functionality and performance.
- Enhancing and personalizing your browsing experience.
- Aggregating and anonymizing data for research, marketing, or promotional purposes.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers:
We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, or customer support. These service providers are obligated to protect your information and may only use it for the purposes specified by us.

3.2 Legal Requirements:
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Choices and Rights

5.1 Account Information:
You may update or correct your account information by logging into your account settings on our Website.

5.2 Marketing Communications:
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly. However, please note that we may still send you non-promotional

Contact Us

If you have any questions about this Privacy Policy, please contact us.